## CustomGPT Integration for URL Lists

Connect CustomGPT with a curated list of URLs to control exactly which online resources your agent can reference. Deliver accurate answers grounded in trusted web content you select.

# What Is CustomGPT + URL Lists?

Many organizations rely on web-based resources such as documentation, help centers, blogs, or knowledge portals to share information.

The URL List integration allows you to provide CustomGPT with a defined list of web pages to ingest and reference. The agent uses only the URLs you approve, ensuring responses are sourced from specific, trusted online content.

When integrated, CustomGPT turns selected web pages into a searchable, question-answering experience.

## Why Integrate CustomGPT with URL Lists?

Public websites often contain valuable information, but users still struggle to find precise answers quickly. Teams also want control over which web sources an AI agent can use.

By using a URL list, you ensure CustomGPT references only relevant, approved pages while making web-based content easy to access through natural language.

- Controlled access to selected web content
- Faster answers from trusted online sources
- Reduced reliance on manual searching
- Clear and consistent responses

## Key Use Cases for URL Lists

CustomGPT supports a wide range of scenarios using curated web content:

### Documentation assistant

Answer questions using online docs, help centers, or support pages.

### Policy and guideline access

Make publicly hosted policies or procedures easy to query.

### Content discovery

Help users find relevant pages or explanations across multiple URLs.

### External knowledge reference

Allow teams to rely on approved external resources without information sprawl.

## How CustomGPT Works with URL Lists

Setup is simple and requires no coding.

## What Can You Connect via URL Lists?

CustomGPT can reference content from:

- Public documentation websites
- Help centers and FAQs
- Blog posts and articles
- Policy and guideline pages
- Resource hubs and knowledge portals

## Who Is This Integration For?

This integration is designed for teams that want precise control over web-based sources, including:

- Product and documentation teams
- Customer support teams
- Operations teams
- Marketing teams
- Agencies managing client knowledge

## Benefits of Using CustomGPT with URL Lists

- Answers grounded in approved online content
- Always aligned with your selected sources

## Frequently Asked Questions (FAQs)

**What is the CustomGPT URL List integration?**  
The CustomGPT URL List integration allows you to connect a curated set of web pages that your AI agent is allowed to reference. Instead of searching the entire web, the agent answers questions using only the URLs you approve, ensuring accuracy and source control.

**Why should I use URL Lists instead of open web search?**  
URL Lists provide tighter control and higher trust than open web search. By limiting the agent to specific pages, you prevent irrelevant, outdated, or unapproved sources from influencing answers. CustomGPT uses URL Lists to deliver consistent, reliable responses grounded in content you trust.

**How does CustomGPT use the URLs I provide?**  
CustomGPT securely ingests the content from your selected URLs, indexes it semantically, and retrieves relevant sections when users ask questions. Answers are generated only from the connected pages, making every response traceable to an approved source.

**What types of content work best with URL Lists?**  
URL Lists work best with stable, authoritative web content such as documentation sites, help centers, policy pages, knowledge portals, and curated articles. CustomGPT is especially effective when the pages are designed to inform or guide users.

**Can I control which pages or sections are included?**  
Yes. You can choose exactly which URLs to include and refine which parts of those pages the agent should reference. CustomGPT respects these boundaries and does not access content outside your approved list.